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Restaurant Review Site Reveals Algorithm – Mainichi

The crowd-sourced website, Tabelog, is operated by Tokyo-based Kakaku, and initially refused to disclose its algorithm


KollaBo claimed Tabelog tampered with the algorithm so the chain's scores would go down. Screenshot: AF

 

A restaurant review website revealed its rating algorithm after being sued by KollaBo, a Korean barbecue chain that complained its score was unfairly low, The Mainichi reported.

The crowd-sourced website, Tabelog, is operated by Tokyo-based Kakaku, which initially refused to disclose its algorithm but appeared to have been out-negotiated.

Read the full report: The Mainichi.

 

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George Russell

George Russell is a freelance writer and editor based in Hong Kong who has lived in Asia since 1996. His work has been published in the Financial Times, The Wall Street Journal, Bloomberg, New York Post, Variety, Forbes and the South China Morning Post.

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