Type to search

DBS Banking Services Back to Normal after Two-Day Outage

Southeast Asia’s biggest lender said customer logins and transaction activities have returned to normal pre-disruption levels since Thursday morning.


DBS
DBS Group's offices in Singapore. Photo: Reuters

 

Singapore’s DBS Group said its online banking services had been fully restored after suffering disruptions for about two days in its biggest outage since 2010, prompting the central bank to consider taking supervisory action.

In a Facebook post late on Thursday, Southeast Asia’s biggest lender said customer logins and transaction activities have returned to normal pre-disruption levels since Thursday morning.

The bank’s services, including its payment app, were disrupted on Tuesday and Wednesday. DBS said its systems remain secure and were not a target of a cyber-attack.

“We will continue to monitor and review the events of this week and are taking steps to prevent future recurrences,” the bank said.

The disruption drew the ire of thousands of customers just hours after the bank, also Singapore’s largest retail lender, announced a fix after the first day of the outage on Tuesday.

 

  • Reuters with additional editing by Jim Pollard

 

 

 

ALSO READ:

DBS Bank Denies Myanmar Bond Link to Online Services Outage

 

Singapore’s DBS Says Banking Services Hit For Second Day

 

DBS Group Holdings Banking on Digital Assets Exchange

 

 

Jim Pollard

Jim Pollard is an Australian journalist based in Thailand since 1999. He worked for News Ltd papers in Sydney, Perth, London and Melbourne before travelling through SE Asia in the late 90s. He was a senior editor at The Nation for 17+ years and has a family in Bangkok.

logo

AF China Bond