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Grab Services Hit by Tech Woes in Southeast Asia

Grab operates Southeast Asia’s most popular ‘super app’, providing ride-hailing, food and grocery deliveries, plus payments in eight countries


Grab
A Grab vehicle is pictured in Singapore. Photo: Reuters

 

Southeast Asia’s Grab said on Tuesday it was experiencing a disruption to its services, with customers and drivers in Singapore, Indonesia and Malaysia complaining that they were having trouble using the app’s ride-hailing functions.

“Some of our services are not accessible at the moment,” Grab posted on its Facebook page.

“We are looking into this and we will update when the app is back up and running.”

Grab operates Southeast Asia’s most popular “super app”, which provide ride-hailing, food and grocery delivery and payments in over 400 locations in eight countries.

“We are experiencing some technical difficulties with the app and our engineers are working to recover the issue,” Grab said.

 

  • Reuters with additional editing by Kevin Hamlin

 

 

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Kevin Hamlin

Kevin Hamlin is a financial journalist with more than 40 years of experience covering Asia. Before joining Asia Financial, Kevin worked for Bloomberg News, spending 12 years as Senior China Economy Reporter in Beijing. Prior to that, he was Asia Bureau Chief of Institutional Investor for ten years.

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